Your Reputation Is Your Most Powerful Asset — Let’s Make It Unstoppable.    •   
Your Reputation Is Your Most Powerful Asset — Let’s Make It Unstoppable.    •   
Your Reputation Is Your Most Powerful Asset — Let’s Make It Unstoppable.    •   
Your Reputation Is Your Most Powerful Asset — Let’s Make It Unstoppable.    •   
Review Management System

Stop Chasing Reviews. Let Us
Automate Your 5-Star Reputation.

We combine smart automation with human strategy to generate authentic reviews, intercept negative feedback, and monitor your reputation across the web—all from one unified view.

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The "Silent Revenue Killer"
in Your Business

The Problem

Manual Follow-ups Fail

You have hundreds of happy customers, but only the unhappy ones leave reviews. Manual follow-ups are awkward, inconsistent, and easily forgotten by staff.

⚠️ The Cost of Inaction A study by Harvard Business School found that a 1-star increase leads to a 5-9% revenue boost. Sitting at 3.5 stars is costing you customers every day.
The Solution

We Engineer Reviews

Cognivista Tech doesn't just "hope" for reviews. We partner with world-class technology providers to give you a seamless, automated system.

  • Capture customer sentiment automatically before they even leave the parking lot.

How Our Review Management
System Works

We deploy a "Review Funnel" that filters feedback and amplifies praise.

01 Automated Google Reviews WhatsApp

Multi-Channel Automation
(WhatsApp First)

In India, emails get ignored, but WhatsApp gets read. We integrate with premium automation partners to send branded review requests via WhatsApp, SMS, and Email.

  • Smart Timing: Requests sent automatically after check-out.
  • High Conversion: 98% open rate on WhatsApp vs 20% email.
02 Customer Feedback System

The "Feedback Firewall"
(Smart Routing)

We protect your public profile using a smart sentiment filter. We route customers based on their experience level.

  • Happy (4-5 Stars): Instantly redirected to Google/TripAdvisor to post publicly.
  • Unhappy (1-3 Stars): Directed to a private feedback form. Alerts your team to fix the issue privately.
Google Maps
Private Form
03 Review Monitoring Dashboard

Enterprise-Grade
Dashboard Access

You don't need to log into five different sites. Through our technology partnerships, we provide you with a Centralized Command Center.

  • Unified Inbox: See Google, Facebook, and TripAdvisor reviews in one place.
  • Real-Time Alerts: Get notified the second a review is posted.
  • Performance Analytics: Track locations & staff performance.
Review Management Dashboard
Why Cognivista Tech?

We Are Strategists, Not Just
Software Resellers.

Many companies sell you a "tool" and leave you to figure it out. Cognivista Tech is a fully managed service.

We Setup the Logic

We configure the SMS and WhatsApp templates, timing, and routing logic for maximum conversion rates.

We Handle Compliance

We ensure your review generation follows Google’s strict guidelines to prevent account bans or penalties.

We Prove the ROI

We provide monthly reports showing exactly how your new rating is impacting your local SEO rankings and visibility.

Industry-Specific
Review Strategies

Tailored workflows designed for the unique needs of your business sector.

🏥

For Doctors & Clinics

HIPAA-compliant patient feedback systems that allow you to build trust and gather reviews without violating sensitive patient privacy regulations.

🍽️

For Restaurants

QR-code based table standees and checkout integration that capture authentic reviews while the guest is still dining and the experience is fresh.

🏨

For Hotels

Seamless integration with your Property Management System (PMS) to automate personalized review requests immediately upon guest check-out.

Frequently Asked Questions

Common questions about Automated Review Management.

Automated review generation connects directly to your CRM, POS, or appointment system. When a customer completes a visit or purchase, Cognivista Tech sends a branded WhatsApp or SMS asking them to rate their experience. Happy customers are routed to Google to post a public review, while unhappy customers are redirected to a private feedback form—preventing negative reviews before they appear online.
You cannot delete legitimate reviews, but you can intercept them before they go public. Cognivista Tech uses a “Feedback Firewall” that asks customers for internal feedback first. Only satisfied customers are guided to Google, TripAdvisor, or Zomato, while unhappy customers are handled privately—dramatically reducing negative reviews and protecting your rating.
Most businesses depend on manual follow-ups, which are inconsistent, easily forgotten, and uncomfortable for staff. Unhappy customers are more motivated to leave reviews, creating a biased rating. Automated systems fix this by ensuring 100% of customers are asked instantly through WhatsApp, which has a 98% open rate.
A review funnel filters feedback before it reaches the public. It sends every customer through a sentiment check:
  • → Happy customers are sent to your Google review page.
  • → Unhappy customers are sent to a private feedback resolution form.
This increases positive reviews, reduces negative reviews, and boosts your star rating faster—all while staying compliant with Google policies.
Google uses review signals—rating average, review volume, review freshness, and response rate—as core ranking factors for local search. When your review count increases consistently and your rating improves, your business ranks higher in “near me” results, driving more calls, clicks, and walk-ins.
No installation is required. Cognivista Tech uses a cloud-based setup through trusted technology partners. You get dashboard access for monitoring reviews, responses, and analytics—all from any browser or mobile device.
Yes—our method is policy compliant. Google prohibits blocking negative reviews, but it allows businesses to request internal feedback before sending customers to public platforms. Cognivista Tech uses ethical routing that prioritizes issue resolution while protecting your reputation.

Ready to Dominate Your
Local Market?

Don't let your competitors steal your customers with a better star rating. Take control today.

Start Free Audit

Building digital trust for India's leading brands.
Automate. Protect. Grow.

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